Posted on 3/24/2020
The Oregon State Governor Kate Brown signed an executive order 20-12, “Stay at Home Stay Healthy” order. This order does allow essential businesses to remain open provided we follow recommendations outlined by the CDC. Upon reviewing the executive order as well as reviewing deemed essentials as outlined in the memorandum from the Department of Homeland Security dated 19 March 2020, we have determined that Autohaus is operating within the criteria and will remain open. We will continue operating with extreme caution by following the list below: Only allowing one customer at a time in office area . No waiting in waiting room will be allowed. You may also option to use the before/after hour vehicle drop. Envelops are located on the east side or Almaden side on the fence. You may drop keys in the secure bin on fence or if during business hours the grey door metal door on the front of building; Please let us know if you have decided to use ... read more
Posted on 7/24/2018
The summer months are the perfect time to travel and see our wonderful country. National parks, state parks and theme parks are great family vacation destinations that don’t have to involve the hassle of airports, airport security and cramped airplane seating. Some sites are reachable in a drive of just a day or two drive. In this peak summer travel season, keep a few things in mind before traveling long distances. An unplanned breakdown can halt your travel, disrupt your vacation and cause a great deal of stress. Being at home and getting your vehicle ready for a trip during hot weather is so much easier than waiting in a motel somewhere on the road while repairs are made. The first stop should be your favorite repair shop for a pre-trip check. This is most important for vehicles with more than over 80,000 miles or those who have not had good, consistent preventive maintenance. The most important focus should be your vehicle’s cooling system, because 85% of ... read more
Posted on 7/23/2018
Diagnosing car problems can be complicated Your automobile is likely the most complex piece of machinery that you own. Having been an automotive technician for over 45 years now, I feel as if I know less than ever about cars, but I am much wiser. I used to think I knew it all but now, not so much; I guess that’s called maturity. Cars are more complex than ever, what with high-end vehicles operating with more computer code then the Boing 787 Dreamliner. The most difficult concept for customers to understand is that it’s very difficult for auto technicians to diagnose and repair today’s vehicles. I had a chat with an employee of the Lane Regional Air Protection Agency (LRAPA) about On Board Diagnostics 2 (OBD2) about reading the code. It’s a common misconception that this code reader diagnoses what’s wrong with a car. Not True. Most times the given code is just a starting point for diagnosis. We spend more time learning about codes than any other su ... read more
Posted on 5/21/2018
One question always going through my mind is, “What is the right amount of vehicle maintenance:” Too much, and you’re wasting money; not enough, and the vehicle’s dependable life flies out the window. The owner’s manual has great information on what to do and when. But – and this is a big but – are the maintenance recommendations enough to ensure the vehicle last a long time? On one end of the spectrum is the “up sell” of fluid changes; oil or fluid wiped on a white rag showing how dirty it is; shocks that are seeping slightly; or the air filter that is somewhat dirty. (Remember, a slightly dirty air filter will NOT affect your fuel mileage. Advanced electronic engine controls compensate for this on vehicles made since 1995. A truly plugged air filter should be replaced, however, because it will cut engine power.) ... read more
Posted on 4/30/2018
Last week we had a customer bring in their 2006 BMW 750i because the tilt steering completely stopped working however the telescoping portion was working. This is a very low mileage vehicle with only 25,000 miles on it. We don’t really think a vehicle with such low mileage would have a steering column go bad. After some diagnosing our technician decided he needed to diagnose further which meant looking at the actual steering column. On the 2006 BMW 750i to look at the steering column you need to remove all the vents and trim on the dashboard. We found that on the 750i particularly; you have to start from the right side of vehicle removing panels and vents to be able to get to the left side. Once Mike got the dash taken out he was able to investigate the problem. At first, we thought the best course of action would be replacing the steering column. Upon further diagnosis, Mike discovered that the t ... read more
Posted on 4/18/2018
Fuel costs are rising. Following are ways to save money at the pump. Check tire pressure at least monthly. Tire pressures are found on the driver’s doorjamb or in the owner’s manual. Pressures written on the tires are a maximum pressure, not the recommended pressure. Low tire pressure can reduce fuel mileage by 5 percent and create a safety hazard. Always check tire pressure when the tires are cold or cool, not after freeway driving. It is best to have your own tire pressure gauge. They cost less than $5. Drive smoothly, anticipate traffic lights, and refrain from quick starts. Act as if there is an egg under your gas pedal, and accelerate slowly. Watch the traffic lights ahead so you don’t have to use your brakes. Plan your route, and get to know the traffic lights. Every time you use your brakes, you waste en ... read more
Posted on 4/6/2018
Today, we had a customer bring in her 2004 Porsche Boxster because she was smelling a new smell in the Porsche and thought it was a oil smell. We had replaced her oil separator back in September and she was worried that something had gone wrong with the repair. When our customers care deeply for their vehicle whether it's a Porsche or a Volkswagen, we want you to feel completely safe and secure especially after a repair. The sweet smell made her more sensitive to how her Porsche was preforming, she was thinking there was more smoke coming out of the tail pipe than normal. After diagnosing her concerns of the sweet smell and smoking; we found that the heater core on the Boxster was leaking. A heater core is a radiator-like device used in heating the cabin of a vehicle. Hot coolant from the vehicle's engine is passed through a winding tube of the core, a heat exchanger b ... read more
Posted on 3/26/2018
The future of the automobile over the next few years is going to be very exciting, or even unbelievable. Who would think we will have driverless taxi cabs in the next two years? (Or so says the news; let’s hope this is not fake news.) As electronics, computers and great designs get more refined and smarter, running at incredible speeds at lower cost, they will dominate the automotive world. Electronics and motors are so very dependable now, cars are chock-full of them. I still remember the cars of the ‘60s: “Don’t get the option of power windows because it is just one more thing to break. That is not the case anymore; just about all cars in the U.S. have power windows. Advanced electronics give cars autopilot capabilities. Electric motors have landed in electric vehicles, including the Tesla, BMWi3, Fiat 500e, Ford Focus electric, Kia Soul EV, Mercedes B250e, VW e-Gu ... read more
Posted on 3/21/2018
The Internet has made a lot of great information available around the world. All of my businesses use the Internet for their websites, for seeking information, and for accessing paid information websites. We used to buy thousands of dollars of books on automotive repair annually; now we use automotive repair websites such as mitchell1.com or alldata.com. We pay more than $1,000 per month to use these sites and others for our shops. When repairing or servicing a vehicle, it is important to use high quality, reputable parts. We identify these high quality components thanks to years of installing brand name parts and monitoring their successful results. All parts, whether rebuilt or new, are not created equal. For example, I formerly used a particular rebuilder of starters and alternators, but the customer comeback rate – this refers to a vehicle not repaired properly the first time – regarding those parts was more than ... read more